PRIVACY POLICY

This is the official website of The Bahamas Customs & Excise Department. Please review our Terms & Conditions. By using the Site, you agree to be bound by our Privacy Policy, which is incorporated into these Terms of Use.

The Bahamas Customs & Excise Department (“the Department”) is committed to ensuring that your privacy is protected. The Department commits to follow the relevant laws with respect to privacy, confidentiality, and data protection.

Any personal information you provide to us will be kept for as long as necessary to achieve the purpose for which it is collected. If your personal information becomes a part of the Department’s records, we will retain the information in accordance with the Office of the Data Protection Commissioner.

To protect against identity theft and to protect your privacy online, the Bahamas Customs & Excise Department recommends the following precautions:

Use strong passwords that have: How Secure Is Information About Me?

We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input. We support 256-bit SSL connections and 128-bit for compatibility.

What information does the Bahamas Customs & Excise Department Collect?

Information you provide to us
We receive and store any information you provide to us through registration and or your account settings. With the exception of credit card information, we may collect personal information which establishes your identity such as your name, company/business name, physical address, date of birth, email address, telephone number and documents).

Information collected automatically

Whenever you access this site, we automatically receive and record information on our server logs from your browser or device, which may include IP address and geographical location. Requirements under the Data Protection Act

In accordance with the Bahamas Data Protection (Privacy of Personal Information) Act, 2003, The Bahamas Customs & Excise Department covenants the following:

Refund Policy

Pursuant to Customs Laws and Regulations, an application for a refund of any amount can be made with the Customs authority provided that a seventy-five-dollar ($75.00) processing fee is paid.

Social Media & Third Party Website Policy and Notice

Occasionally, at our discretion, we may include or offer third-party services on this site. These third-party sites have separate and independent privacy policies that are not owned or controlled by the Customs Excise Department.

The Bahamas Customs & Excise Department may generally use its Facebook, YouTube, or Twitter page for the purpose of external relations, communications, information and/or public dialogue. Facebook, YouTube, and Twitter are third-party social networking platforms and are governed by its respective private policies.

You agree that the Bahamas Customs & Excise Department has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party web sites or services.

You further acknowledge and agree that the Bahamas Customs & Excise Department shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods, services or activities available on or through any such web sites or services. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

We strongly advise you to read the terms and conditions and privacy policies of any third-¬party web sites or services that you visit.

Contact Information

Should you have any questions about this privacy policy, the practices of this website, or your dealings with this website, please contact:

Information Technology
Bahamas Customs & Excise Department
Telephone: 242-604-3013
Email:

TERMS AND CONDITIONS

This is the official website of The Bahamas Customs & Excise Department. Please review our Privacy Policy.

Terms and Conditions

By using this site, you agree to these terms and conditions: The Bahamas Customs & Excise Department is given permission to use your personal information provided at this site, and any information submitted to other Government sources necessary to process any application requested on this site. By registering and using this site, you hereby agree to be responsible for maintaining the confidentiality of your account and password, and for ensuring that the computer or device you use to access this site is secured.

Continuity of Service

The Bahamas Customs & Excise Department makes no warranty or representation, expressed or implied, as to continuity of service. It reserves the right to suspend, terminate or otherwise alter access to some or all of the site’s services at any time and without notice. We reserve the right to update, change or remove content at any time without notice.

Third-Party Links

Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites. All transactions on this site will be logged and audited, and shall be bound, governed and construed in accordance to the laws of the Commonwealth of The Bahamas.

Changes

The Bahamas Customs & Excise Department reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.

Disclaimer

This website provides general information which, to the best of our knowledge, is accurate and true. Please be advised that: